Hotline

R. CHANDRIKA is disgruntled with delays she had to face just to activate her broadband.

The 34-year-old salesperson says she registered for the broadband service on Feb 25.

After paying the RM100 deposit required, she claims she was assured the account would be activated within four hours.
hotline-march29

TAN HOE BOON, 43, from Puchong maintains that when he purchased a particular mall membership card, he was never briefed on the condition that one needed to maintain a minimum RM5 balance in the card in order to use the special allocated parking space at the shopping complex.

S. JEYARAJ feels he was treated unfairly by a service centre simply because he is wheelchair-bound.

At 11am on March 14, he visited the service centre in Rawang to fix his car but was told to return after 2pm as the mechanics had gone for lunch.

The 34-year-old social service worker then claims he was assured the servicing of his car will take two hours. However, he says it actually took five hours.

“I took it home when it was done. The next day, I opened the hood and saw oil dripping from my engine.”

hotline-march27

K. SIVA KUMAR had a nasty shock when told he had to bear 41 per cent of the costs for repairing his car which had been involved in an accident.

SIVA KUMAR, 42, says he sent his car, which he had only purchased last year, to a service centre on March 5 after it was hit at the back by another car.

BRIAN LOPEZ of Block Pinang 1A in Taman Sri Sentosa, Jalan Klang Lama, is having problems with his apartment’s water pressure.

“I have been living here for the past 18 years and pay RM35 monthly to Syabas,” says the 50-year-old car park supervisor.

“Recently, I spent RM18,000 to replace the old piping system in my bathroom with copper piping.”

However, he began experiencing low water pressure from the main tank source, affecting two heaters as well as his kitchen water supply.

“As a result, my wife cannot cook,” he says.

S. RUKMANI is upset with a telecommunications company’s customer service for failing to respond to her request to transfer her existing prepaid number from a different company, to theirs.

The 61-year-old retiree claims despite making numerous calls to the company to make the change, she never received any response.

“When I eventually went to Berjaya Times Square myself on Feb 18 to do it, their customer service clerk informed me it will take at least a week to do so.”

B. KUMAR, 45, is growing impatient with the Petaling Jaya Municipal Council’s delay in collecting rubbish.

“Garbage in my neighbourhood in Section 7, Kota Damansara, has been left uncollected since March 2,” says the commercial manager.

As a result, he says the housing area has become increasingly unhygienic and smelly.

“I have contacted the Kota Damansara assemblyman’s office to highlight the issue. However, there seems to be no resolution to what seems like a simple chore the authorities should have perfected by now.”

pg12-1Mar23

AFTER being widowed and forced to deal with various medical problems, 72-year-old GRACY MICHAEL CHRISTIAN has not left her fourth-floor apartment in Bandar Baru Sentul for three years.

GRACY laments that despite having three grown-up children, who are all employed, none seem to have time to look after her.

pg12Mar22

JOYCE HA is bemused by the sloppy roadworks in Petaling Jaya, that have left obvious potholes in the newly-paved roads.

“Last May, contractors hired by the Petaling Jaya Municipal Council paved certain roads in SS3,” says the 55-year-old retiree.

pg12Mar21

IF waking up to find two of her family’s cars half-submerged in water was not bad enough, a project engineer claims her woes were compounded when she was also overcharged by tow truck companies she called to help.

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