Najib calls on civil service to speed up delivery

Monday, February 8th, 2010 13:26:00
Najib

NAJIB: Cut down on time of delivery

PUTRAJAYA: In announcing the Government Agenda for 2010, Prime Minister Datuk Seri Najib Razak called on the civil service to weigh in the speed of delivery to ensure success of the various government programmes.

“Speed of delivery must be given greater emphasis to actualise the 'People First' concept,” he said at his monthly meeting with his department staff at Dataran Putra here this morning.

Najib said the 'Rakyat Didahulukan' or 'People First' concept is not mere sloganeering but to deliver the promises made to the people.

“We must cut down our time of delivery. We have achieved this in many areas such as passport application and renewal, for example.”

He noted that if the private sector could improve its speed of service to the public, there was no reason why the government cannot do so.

“Passport renewal took many days before but now we have managed to cut down the delivery time to only one hour.”

In unveiling the four elements of the Government Agenda 2010, Najib said speed must also be reflected in making decisions as well as execution.

Factoring speed in the Government Agenda for 2010 will ensure more competitiveness and productivity, he added.

The four elements, he said, were National Unity, Government Transformation Programme, the New Economic Model and the 10th Malaysia Plan. These pillars are the cornerstone of the Government Agenda 2010 to bring about change.

Touching on National Unity, the prime minister said in the journey towards this ultimate realisation, there were bound to be many hitches.

“We must ensure that actions detrimental to national unity must be stopped, because if these things are left to continue it will affect our realisation of the 1Malaysia concept,” he said, further citing the throwing of wild boar heads in a mosque recently.

On the New Economic Model, Najib said it will be the stimulus to the present economic system for more competitiveness and a backup to any eventuality in the future.

"We don't want to be caught unprepared."

He said the new model will place greater emphasis on the rakyat and reflect the emphasis the government is placing on people rather than big businesses. To cut down on government expenditure, he called on the civil service to think and innovate when carrying out their duties.

"By incorporating these two factors, there will be value creation in our economic development,” he said, calling on his staff to give their fullest cooperation and commitment to ensure the Government Agenda for 2010 is realised fully.

Also present at the briefing were Deputy Prime Minister Tan Sri Muhyiddin Yassin, Minister in the Prime Minister’s Department  Senator Tan Sri Koh Tsu Koon, deputy ministers Datuk S.K. Devamani and Datuk T. Murugiah.

Comments

I notice the higher management lot of civil servants are in tune with the government aspirations but the core problem is the middle management and below.Civil servants can make a lot of difference if they sincerely carry out their work.Perhaps it is time to cull all non performing and anti-establishment minded civil servants. Those who deliberately undermine the government policies and services to the rakyat should be identified and action taken.

Submitted by param on Monday, February 8th, 2010.

I have my reservation on the 1Malaysia People First slogan and sorry to say that it's merely a political sloganeering. I have written to several Ministers, Ministries, agencies and authorities pertaining to my family plight for 'protection and justice' including the Prime Minister's Office.

My plight was taken lightly with 'deaf ears' and we have been suffering and living in FEAR since OCTOBER 2009. How do ordinary people like us seek protection and justice and continue living without fear? The Prime Minister's Office should be the 'FIRST' department to prove their delivery system and have an independent NGO to monitor the KPI. We today's IT technology, we have direct e-mail address to the governmental bodies.

I have e-mail my complains to the HIGHEST Governmental bodies including the PM's Office which is in charge by Tan Sri' Dr. Koh Tsu Koon and what's the use with the technologies if they don't even wanna look into your mails. We want a Government who can deliver and care for the Rakyat, not a Government who spend so much of their time handling political matters. I'm being realistic about the delivery system and hope some action can be done rather than just talking about implementation.


Submitted by Peter Khoo - Kajang on Monday, February 8th, 2010.

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