RapidKL dumps RM12m Klang Sentral

Company can't run profitably with just 20-passenger average, it says
Wednesday, April 22nd, 2009 07:28:00
rapidkl

EMPTY: Terminal B of Klang Sentral was deserted when visited by 'Malay Mail' yesterday

AN average of 20 passengers during peak hours.

This is the dismal figure that RapidKL says it has been experiencing after four months of operating at Klang Sentral.

Unable to cope, the company has decided to abandon its operations at the RM12 million terminal in Meru, hightailing back to the Bandar Klang terminal in the town centre.

The decision was announced on Monday by Rapid KL. In a statement announcing the new bus routes, it said the decision to shift operations back to the Bandar Klang terminal was made “upon request by commuters”.

This has not gone well with the Klang Municipal Council, which promised to take action against the company if it decides to make the Bandar Klang terminal its hub (see accompanying story).

However, Rapid KL says it has little choice but to move its operations to survive.

Klang Rapid KL operations manager Atan Jaafar said RapidKL has been incurring losses since its began operating at Klang Sentral.

“We are bleeding here.

We barely have passengers.

During peak hours, we only have an average of 20 passengers.

How are we going to make ends meet?” asked Atan.

He said the management was left with little choice but to “abandon ship”.

“To put it simply, we are moving back to Klang town because nobody is coming here.

” A visit to Klang Sentral’s Terminal B yesterday showed Atan’s claims had some truth. In the hour-long visit, not a single passenger boarded a RapidKL bus.

Two KL-bound RapidKL buses were parked at the terminal, with the drivers waiting for passengers.

The terminal also appeared deserted.

No shops were open, in or around the terminal.

But it was different at the Bandar Klang terminal, which still had buses picking up and dropping off passengers.

The bus drivers at Klang Sentral, when interviewed, said this wasn’t unusual.

“We pass the time by just chatting, taking short naps while waiting for passengers.

What else can we do?” said one driver.

However, outstationbound express buses appeared to be doing well.

Atan said it was unfair that other bus companies were still operating in Klang town but RapidKL had to depend on passengers from Klang Sentral.

“There are still buses operating in Klang town.

This is unfair to us.

“We have complied with the Klang council order and shifted here, but why are other buses still operating from the town centre?” Atan said RapidKL made between RM400 and RM500 a day when it was based in Klang town.

“Now, it’s difficult to make even RM150 a day.

Operating at Klang Sental is expensive, but it has good facilities.

“But we cannot operate from here if there are no passengers.

“The authorities must come to a solution to this problem soon,” he said.

The Klang Sentral bus terminal opened its doors at the end of last year, despite protests from many parties.

It is six km from the town centre.

Many bus operators initially expressed their displeasure over the relocation, saying it added cost to their operations and was “a waste of time”.

Bus operators at Klang Sentral are charged RM900 in monthly rental fee, compared with just RM150 at the former Klang bus terminal.

Also, buses are now charged RM10 per entry to Klang Sentral compared with just RM2 at the old station.

Owners of shops and stalls at Klang Sentral have also complained about the high rental.

Comments

The situation is the same as shifting out the Puduraya. The newly build Imbi bus terminal is deserted as well.

Submitted by Khun Pana@johanssm on Thursday, April 23rd, 2009.
I am amazed at people who are so reluctant to accept changes in life and prefer to live life the same old ways. Of course it is not easy to adapt to changes but in the long run it has its benefits. Inevitably life changes every now and then and if we don't accept changes, time will change you. What I mean is that we will be left behind and wonder why our life is so backward. A simple move like a bus terminal which is meant to improve lives is now being debated again and again. Move on Klang Folks. Things will never be the same again, including your age and your looks. Don't believe me? Look into the mirrow now. Once a decision is made, stick with it and there are no two ways about it. The only constant in life is CHANGE.

Submitted by Anonymous on Wednesday, April 22nd, 2009.
The same scenario goes when Larkin Terminal in Johor Bahru first opened many years back. Commuters are not happy for the extra mile to the new transport hub. Bus operators and business owners at the old terminal are reluctant with the move. Over the years, everyone are at ease with the new Larkin Terminal as the new transport hub. Had it not for the relocation, we would still be forced to squeeze ourself in the crampy, chaotic and dirty old terminal in the town centre. I recalled having to queue for 15 minutes just to use a toilet, not to mention the almost non-existant of parking lot should we need to send off or receive friends/families travelling with the stages / express busses. I cant find a reason why the Klang folk should skip the better facility in ther new terminal.

Submitted by Randy Lee Rahardjoe on Thursday, April 23rd, 2009.
I find Mr. Rahardjoe's comments very unsympathetic neither has he gone down to the actual site. Klang is a town that has seen much of development the last 15 years. Imagine coming from senai to jb but one is required to go to nusajaya first before boarding a bus! Total waste of time & effort.

Submitted by Miserable on Thursday, April 23rd, 2009.
I cant find a reason why the Klang folk should skip the better facility in ther new terminal.

One reason is they find it much quicker to get from Klang to KL Sentral, by waiting at bus stop P2.5 (just outside old Klang Utara terminal) and going direct via Tol Sg Rasau. Instead of much longer route going to Klang Sentral and then taking the bus from there to KL Sentral. The map below might make it clear to those not staying in Klang. ;-)


Submitted by sabre23t on Thursday, April 23rd, 2009.
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