by Darshini Kandasamy

MARC LOURDES wants answers. He is intent on finding out why he was double-charged by a fitness centre for several months and now has to pay a penalty for wanting to terminate his membership for a mistake he did not make.

MARC says he signed up with Celebrity Fitness in Mid Valley Megamall in September last year.

“When I signed up, I expressly said I wanted to make a lump sum payment for a year as I did not want the hassle of having a monthly payment charged to my credit card,” he says, adding he forked out RM1,980 for the year-long membership.